Shipping Rates
The shipping charges for your order are based on its total value. We utilize USPS First Class for all deliveries, applying a fee of 4.99𝑓𝑜𝑟𝑜𝑟𝑑𝑒𝑟𝑠𝑡𝑜𝑡𝑎𝑙𝑖𝑛𝑔𝑙𝑒𝑠𝑠𝑡ℎ𝑎𝑛49.99. Orders of $49.99 or greater qualify for free shipping.
Delivery Time
We aim to process all orders within 1-2 business days. The cut-off time for processing is set at 5:00 PM (CST), Monday through Friday. Orders placed after this cut-off on Fridays will be processed on the following Monday, except in cases of holiday delays. Shipping usually takes between 2 to 5 business days, leading to a total expected delivery timeframe of 3-7 business days, subject to the shipping method and destination. Customers can keep track of their packages through our online customer service, which offers real-time tracking.
Important: Please verify that your delivery information is correct before completing your payment, as it cannot be changed after the package has been dispatched.
Service Area
We are pleased to provide our services exclusively within the United States to ensure timely and efficient deliveries for our esteemed customers. At this moment, we are not processing international orders. We appreciate your understanding and support for our focus on the domestic market.
Sales Tax
All applicable sales taxes are covered by the merchant.
Customer Support
Our customer support team is available to assist with any questions or concerns related to shipping or delivery. If an order has not been processed within 10 business days, customers have the option to reship the order or receive a 5𝑐𝑜𝑢𝑝𝑜𝑛𝑎𝑠𝑐𝑜𝑚𝑝𝑒𝑛𝑠𝑎𝑡𝑖𝑜𝑛.𝐼𝑓𝑎𝑝𝑎𝑐𝑘𝑎𝑔𝑒𝑟𝑒𝑚𝑎𝑖𝑛𝑠𝑢𝑛𝑑𝑒𝑙𝑖𝑣𝑒𝑟𝑒𝑑𝑎𝑓𝑡𝑒𝑟60𝑐𝑎𝑙𝑒𝑛𝑑𝑎𝑟𝑑𝑎𝑦𝑠,𝑐𝑢𝑠𝑡𝑜𝑚𝑒𝑟𝑠𝑤𝑖𝑙𝑙𝑏𝑒𝑖𝑠𝑠𝑢𝑒𝑑𝑎𝑓𝑢𝑙𝑙𝑟𝑒𝑓𝑢𝑛𝑑𝑎𝑛𝑑𝑚𝑎𝑦𝑐ℎ𝑜𝑜𝑠𝑒𝑡𝑜ℎ𝑎𝑣𝑒𝑡ℎ𝑒𝑝𝑎𝑐𝑘𝑎𝑔𝑒𝑟𝑒𝑠ℎ𝑖𝑝𝑝𝑒𝑑𝑜𝑟𝑟𝑒𝑐𝑒𝑖𝑣𝑒𝑎5 coupon as compensation.
What if the Package Is Lost in Transit?
We sincerely apologize, but we cannot assume liability for packages lost during transit. Nevertheless, you can reach out to us with your order number, and we will help you connect with the logistics company to initiate a claim.
Contact Us
For any inquiries regarding this policy, please do not hesitate to contact our customer service at +86-155-029-63657.
Delivery Time
We process orders within 1-2 working days. The cutoff time for order processing is 5:00 PM (CST), Monday through Friday. Orders placed after 5:00 PM (CST) on Friday will be processed and shipped the following Monday, except in cases of holiday extensions. Shipping typically takes 2-5 working days, resulting in an overall delivery time of 3-7 working days, which depends on the shipping method and destination. Customers can monitor their package status through our online customer service. We provide real-time tracking of orders.
Note: Please ensure that your delivery information is accurate before making payment, as it cannot be altered once the package has been dispatched.
Service Area
We proudly offer our services solely within the United States to ensure prompt and efficient deliveries for our valued customers. At this time, we do not process international orders. Thank you for your understanding and support of our commitment to the domestic market.
Sales Tax
All taxes are covered by the merchant.
Customer Support
Our customer support team can answer any questions or concerns about shipping or delivery. If an order has been processed for more than 10 working days, customers can choose to reship it or receive a $5 coupon as compensation. If a package has not been received after 60 calendar days, customers will receive a full refund and can choose to have the package reshipped or receive a $5 coupon as compensation.
What if the Package Is Lost in Transit?
We apologize, but we cannot be held liable for packages lost in transit. However, you can contact us with your order number, and we will assist you in connecting with the logistics company to file a claim.
Contact Us
For any questions regarding this policy, please feel free to contact customer service at +86-155-029-63657.