What are your shipping rates?
Shipping costs are determined by your order total. We offer USPS First Class shipping. For orders below 49.99,𝑡ℎ𝑒𝑟𝑒𝑖𝑠𝑎𝑓𝑒𝑒𝑜𝑓4.99, while orders of $49.99 or more qualify for free shipping.
How long does delivery take?
Orders are processed within 1-2 business days. Our cutoff time for processing is 5:00 PM (CST), Monday to Friday. Shipping typically takes 2-5 business days, leading to a total delivery timeframe of 3-7 business days.
Do you ship internationally?
Currently, we only ship within the United States to ensure prompt and efficient service.
What is your return policy?
You have 30 days from delivery to return an item for a full refund. The item must be in its original condition, including all packaging and accessories.
What should I do if my item arrives damaged or defective?
If you receive a damaged or defective item, please contact us within 30 days of delivery at [email protected] for a replacement or refund at no additional cost.
How can I contact customer support?
For any questions or concerns, please reach out to our customer support at [email protected] or call us at +86-155-029-63657.